Frequently Asked Questions
What are the benefits of bamboo?
Bamboo is such a good fabric for anyone to use. It has antifungal and antibacterial properties, is hypoallergenic, extremely breathable, temperature regulating, highly absorbent (4x more so than cotton), and for a bonus ridiculously soft. It is the perfect fabric for bedding, blankets and towels and all our products can be used comfortably all year round. To learn more about the benefits of bamboo, check out our page, 'Why Bamboo?'.
Is bamboo organic?
Bamboo is a grass that grows sustainably with no pesticides or chemicals. It regenerates rapidly once cut, making it extremely kind to nature as there is no risk of deforestation and therefore no risk to local wildlife. Our knitted blanket, towels and washcloths are all eco-cert certified organic.
How is bamboo turned into fabric?
All the bamboo used in our products is made from 100% bamboo viscose or lyocell. The process of converting bamboo wood pulp into bamboo lyocell fabric is the most sustainable, as all elements used in this manufacturing process are recyclable.
Is bamboo suitable for vegans?
Yes, bamboo is the perfect vegan friendly alternative to wool. It has all the same advantages and more. To learn more about the benefits of bamboo, check out our page all about bamboo.
How do I care for my bamboo products?
Whether 100% bamboo or 70% bamboo 30% cotton, our products are durable and get softer with each wash. To ensure that your bamboo remains in great condition, we recommend you washing at 30 degrees, and air drying. Everything (other than our knitted blankets), can be ironed on a low heat setting. For more information, be sure to check the individual product listing and wash labels.
Should I expect any shrinkage?
With Bamboo there is naturally a small amount of shrinkage after the first wash due to it’s moisture absorbing properties. To combat this our products have either been pre-shrunk, or made slightly larger than advertised, to ensure the perfect fit and maximum comfort. We recommend you machine wash all our products before use.
Are the totality of your products all made from natural sources?
All of our products are made from natural sources, including the labels and where relevant with eco-friendly plant based inks. At the moment some of our products are sewn with polyester thread, and the bands on the fitted sheets are elastic. However we are on a mission to make these elements of our products from natural sources too.
Where are your products manufactured?
Currently our products are manufactured in China.
Where are your products designed?
All our products are designed in the UK.
Can I mix and match gift sets?
We offer a wide range of gift sets, which include a large selection of our products, the combination of which we are reviewing constantly to ensure they meet our customers needs.
Do you offer personalisation?
Currently this is not a service we provide, but we hope to do so in the near future.
Is your packaging eco friendly?
Yes, we have gone through stringent measures to ensure that all our packaging is 100% recyclable, biodegradable and or compostable. From the delivery box or bag, to the product packaging and the labels. We really mean it when we say zero waste packaging.
Which couriers do you use?
We use DPD, UPS and Royal Mail
Can I specify my preferred courrier?
At the moment, the courier you have will be dependent on the delivery option you choose.
How can I contact you?
For general enquiries please email firstname.lastname@example.org.
For press enquiries please contact email@example.com.
To process returns or anything else, please contact firstname.lastname@example.org